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TERMS & CONDITIONS

1.          A trading account must be established with HHP Fire & Security Ltd (hereinafter called the Company) before any credit facility is allowed. An application form for a credit account is available upon request.  Alternatively, a proforma invoice can be raised to the full value of the contract.  This must be settled as detailed within clauses 4 and 5 on Page 1 of this Agreement.

2.         For account holders, terms are strictly nett full invoice value, payable within 30 days of the invoice date. No variation is allowed unless agreed in writing by the Company.

3.         Where the Contract Period is in excess of 4 weeks, written applications \ Invoices may be submitted monthly for the total value of work executed less previous payments ‑ the net amount due to be paid by the Client within 30 days.

4.         All prices quoted are fixed for 30 days from date of the quotation unless quoted to the contrary.

5.         The equipment and installation is quoted on an outright sale basis, unless quoted to the contrary.

6.         All increases or decreases in labour and \ or material cost arising after the date of the quotation may be recovered from or allowed to the Client unless the quotation expressly excludes this Condition.

7          The Company reserve the right to use Sub-contractors where necessary.

8.         Failure by the Client to make any payment as aforesaid shall entitle the Company to suspend work and \ or charge interest on the amount outstanding at 4% above Base Rate of the Company's Bank from time to time in force.

9.         The quotation is based on the work being undertaken during normal working hours, Monday to Friday 8:30 am to 5:30 pm unless stated to the contrary.

10.       Variations or additional work shall be charged on time and material basis unless the subject of separate quotation accepted by the Client.

11.       The Client shall not permit anyone (including the Client himself) other than the installer to test, adjust or reset or interfere with the installation or any part thereof except for those routine procedures that may need to be carried out by the Client for the correct usage of the Fire Alarm System.  In the event of any breach of this provision the Company shall be entitled to terminate any Maintenance Agreement forthwith.

12.       The Client shall permit access at all reasonable times to the Company, its agents and Inspectors representing any approvals or regulatory body from time to time to install, maintain and/or make inspections of the Fire Alarm System.

13.       The Client at his own expense to provide a safe storage for equipment and/or tools left on site for the installation and to take out insurance to cover the same costs in the event of loss or damage.

14.       The Client shall notify the Company of any structural alteration or modification to the premises which may affect the Fire Alarm System’s functionality to which it may be linked.  Any additional works arising out of these modifications shall be carried out by the Company at the expense of the Client.

15.       Any carpentry work with the exception of work involved with the installation of the quoted equipment, is to be carried out by others at no cost to the Company.

16.       The laying of cables and conduits runs is by shortest practicable routes.

17.       Work by other Trades, any Statutory fees, or charges for work done by Supply Authority or Local Authority is not included.

18.       Whilst reasonable care will be taken, the Company does not include for incidental redecoration or other works consequent upon the proper execution of the work.

19.       Title to ownership of goods remains with the Company until all payments have been received in full.  If payment is not made by the due date, the right is reserved to take possession of the goods from their place or position how so ever located. Costs incurred in so doing will be charged to the Client.

  1. All prices are subject to the addition of carriage & VAT and are liable to change without prior notice.

21.       The Company reserves the right to substitute the equipment proposed with an equal or approved manufacture.

22.       Product descriptions contained in lists or other publications issued by the Company from time to time, are believed to be accurate but no liability for misinformation, written or verbal, is accepted.

23.       Orders will be accepted by the Company either in writing by post or by facsimile, providing an official order number is given. The provision of an order number by a representative of the Client's company constitutes acceptance of the terms and conditions of trading with the Company.

24.       Where a telephone line is to be provided, both the installation of the line and the ongoing line rental costs are to be borne by the end user.

25.       Non-delivery or faulty goods must be reported then returned to the office they were purchased from within 10 days of notification or receipt. Goods signed for as received in good condition become the sole responsibility of the Client irrespective of condition. No goods will be accepted for return without prior agreement by the Company and at a minimum charge of 10% of the sale value.

26.       The Company shall endeavour to carry out the work within the period stipulated or, if no period is stipulated within a reasonable time, but shall not be held responsible for any loss or damage arising out of delay due to any cause beyond the Company's control.

27.       Without prejudice to the Client's Statutory rights, the Company will pass to the Client the benefit of any guarantees the Company has received in respect of materials supplied by the Company and undertakes to repair or, if necessary, replace free of charge any materials or works found to be defective if the defect is due to faulty workmanship by the Company, his servants or agents and is brought to his attention within 12 months of the completion of the work, provided nevertheless that:

            (a)    The Company accepts no responsibility for any drawing, design or specification not prepared by the Company.

            (b)    The Company responsibility to the Client is limited to the fulfilment of the contract in a proper and workmanlike manner and the Company shall not be liable for any consequential loss or damage arising out of the execution of the Contract, unless due to the negligence of the Company, his servants, or agents.

            (c)    The Company shall not be liable for any wear and tear, loss, or damage, direct or indirect (including works being caused by any intruder or attempted intrusion), nor for any extra work entailed due to the system or part thereof being put into operation by the Client or by the Company, his servant, or agents at the Client's request before it is officially handed‑over.

            (d)    The installation of additional equipment or the repair or replacement of any faulty work or materials shall only be carried out by the Company, otherwise the company's warranties as to repair or replacement shall not apply.

            (e)    The Company will take reasonable care but accepts no liability for damage to furniture or other fixtures and fittings which have to be moved by the Company in order to carry out the Contracted Works. Without prejudice to this the Company will maintain adequate Public Liability Insurance cover for at least the duration of the Contract.

(f)    The installation is maintained in accordance with the applicable British, European Standards/Norms and/or the National Police Chiefs Council Policy (NPCC).

​

28.       OTHER LIABILITIES

28.1         The Company does not have any control over the performance of the system.  Since the loss or damage, you might suffer will be more than the amount we can reasonably charge you, we will limit our liability to the amount set out in 28.3.2 below (unless we agree in writing to change those limits).

28.2         The Company has insurance coverage which includes Product liability (including Efficacy Risk).  The Client can request the Company to increase the limit of our liability set out in 28.3.2 but we will only do this if we can make an appropriate change to the charges set out in this Agreement.

28.3         We will be liable for:

28.3.1      Death or personal injury resulting from our negligence.

28.3.2      Direct and foreseeable loss or damage you may suffer as a result of our negligence up to a maximum amount of £50,000 (fifty thousand pounds), or the actual amount of damage or loss, whichever is the lesser.

28.4         We will not be liable for any loss or damage because we have broken our obligations under this Agreement, been negligent, misrepresented something, broken our statutory duties (or any conditions which are implied into this Agreement by any Act of Parliament), committed any other legal wrong which gives you the right to take action against us by law.

28.5         We will not be liable for any indirect loss or damage for any loss of profit or business which you may suffer.

29.       These Terms shall be governed by the Law of Scotland or England (as applicable) and the parties hereto shall be subject to the sole jurisdiction of those Courts.

30.       These terms and conditions of trading are definitive and knowledge of them by the buyer is assumed.

HHP Fire & Security Limited

Henson House

Newtown Road

Henley-on-Thames

Oxfordshire

RG9 1HG

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01491 756235

info@hhpfireandsecurity.co.uk

Company Number: 14998793

VAT Number: GB 449 1143 95

© 2025 BY HHP FIRE & SECURITY LIMITED. ALL RIGHTS RESERVED.

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